Shipping & Returns

Returns and Refunds Policy
Thank you for shopping at Basil.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 30 days of the original purchase of the product.
To be eligible for a return, please make sure that:

The product was purchased in the last 30 days
The product must not appear damaged or altered in any way.
Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

By visiting the home page on our website: and clicking 'contact' in the upper right hand corner or email us at

Send the product in any secure packaging to:
5317 Holmes St, Pittsburgh, PA 15201

Shipping charges
Shipping charges incurred in connection with the return of a product are refundable.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Sale items
Sale items can be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email:
By visiting the contact page on our website