Shipping & Returns

Returns and Refunds Policy
Thank you for shopping at Basil.
If you are not entirely satisfied with your purchase, we're here to help.

Our products are FINAL SALE.

If in the case the product received is not as described, was received damaged by the delivery service, or your order was filled incorrectly - only then will your item be eligible for a return. The product must not appear damaged further or altered in any way.
Please be sure that the product has been purchased in the last 14 days.

Damaged items
If you received a damaged product, please notify us immediately for assistance.

Please contact us before you send the product:

By visiting the home page on our website: and clicking 'contact' in the upper right hand corner or email us at

Send the product in any secure packaging to:
5317 Holmes St, Pittsburgh, PA 15201
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:

By email:
By visiting the contact page on our website.